What This Privacy Policy Covers
This policy applies to every interaction you have with hflash — whether you are browsing the lobby, funding your account through bKash, Nagad or Rocket, or contacting our support team. We collect personal data you provide directly (name, email, phone number, wallet details) and data generated
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automatically (device type, IP address, pages visited, session duration). We use this information to verify your identity, process deposits and withdrawals through your chosen mobile wallet, prevent fraud, and improve how the platform works for you. We do not sell your personal data to third parties.
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Sharing happens only where needed: payment processors who clear your bKash, Nagad or Rocket transactions, security services that help us detect suspicious activity, and legal authorities if required by applicable law in your region. Data retention follows the minimum period necessary to fulfil account obligations and
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comply with any regulatory requirement that applies in your jurisdiction. Once your account is closed and any mandatory holding period ends, we delete or anonymise your records. If you are located in a region where specific data-protection rights apply, those rights are yours to exercise —
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see the sections below for how.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.